To book a room with us, please email us at hello@uliv.uk or give us a call to discuss your booking journey. A member of our team will on hand to assist you with all your queries.

Please refer to our Cancellation & Booking policy or contact a member of the ULIV team to find out more about the refund policy.

You will need to provide us with photo ID, proof of university acceptance in addition to your visa and guarantor details, where applicable. If you do not have your offer letter or a visa yet, you can still book with us and provide these documents later.

Every student, whether a UK citizen or a non-UK citizen, paying in instalments must have a UK based guarantor. Please contact a member of the ULIV team for more information.

On an Assured Shorthold Tenancy Agreement, you are legally bound until the end of your tenancy period. We can however consider ending your tenancy if you have a replacement. There is an admin fee of £150 chargeable to the outgoing tenant. If you need any further information on this process, please contact a member of the lettings team.

All contracts start in September and are 51 weeks in length. Summer lets for 1 or 2 months may also be on offer in July and August, subject to availability.

You must be aged 18 or over, in full-time education and enrolled with an educational institution to live at our properties. You may book with us at aged 17, but must be turning 18 prior to or after moving in.

Currently we only accept bank transfers. If you are having difficulty in paying then please contact a member of the ULIV team who will be able to assist.

No payment is taken to book a room. However, upon completion of the application and booking process we take a £400 deposit payment.

Once your apartment has been vacated, a post tenancy inspection is conducted. Within 7 working days of your tenancy ending, a deposit statement is then sent out.

We accept international bank transfers.

We take a £400 deposit upon completion of your tenancy application. This is to secure any damages during your stay and will be returned to you following the post-tenancy inspection.

Your room, use of the communal rooms, all utility bills (electricity and water), broadband and Wi-Fi connection are included in the rent.

Your safety is our priority and is taken with utmost seriousness at ULIV. All our properties are 24x7 CCTV monitored and there will always be a member of security staff on site from 7pm onwards. You can only enter the building using the biometric entry access.

Yes, absolutely! This is your home and you can have guests stay over for a few nights. If you would like to share your studio with a partner or friend for the duration of your tenancy you can book with us for a 20% supplement of the rent.

As much as we love furry friends, unfortunately ULIV has a strict no pets policy

We have you all covered at ULIV and your apartment is fully furnished and ready for you to move in!

We have provided a Smart TV for you to Netflix until your heart’s content or beat your friends on the PlayStation. However, if you do want to watch live TV then it is your responsibility to purchase a TV license.

Of course, bring your bicycle along with you and store it safely in our Bike Storage room.

Each apartment comes with a superfast ethernet port and high-speed Wi-Fi is available throughout the building. There are no limitations on how many devices you can connect, so happy surfing!

All communal areas are cleaned twice a week. You can arrange for weekly or monthly cleans of your apartment at an extra cost. Contact a member of the ULIV team for more information. Laundry services are provided for a small additional fee.

All our kitchenettes are equipped with a fridge/freezer, microwave/combi oven and a two-hob electric cooker. Should you need anything else, head over to our Guest Services page to check out the kitchen bundles we have to offer as optional extras.

We do offer dual occupancy at our properties for an additional 20% of the rent fee.

We do offer summer lets subject to availability. They may be available for 1 or 2 months in July and August.

Yes, you can choose which studio you would like to book based on availability at the time of booking.